Support for TLT Student Computing Labs

Faculty and Staff

If you require immediate assistance, please call our Help Hotline. If your problem is not resolved, or if you have further questions, comments, or suggestions, please use the following quick links to enter a service ticket:


If you are experiencing difficulties using our lab computers, please use the following resources (in order):

  1. Read our Frequently Asked Questions page
  2. Consult the IT Knowledge Base
  3. Ask a student consultant in the lab if one is available (see the Student Technology Services site for complete information and hours).
  4. Use Lab Chat to get immediate on-line assistance
  5. Visit the Penn State IT Service Desk website or call 814-865-HELP (4357)