Faculty and Staff
Faculty and Staff at University Park who need immediate assistance for any of the following problems may use our hotline:
- To report problems with technology classroom equipment or if something is missing.
- To determine whether servers, services, or networks are down. Also see the Penn State IT Alerts page.
- To report a problem with servers, services, or networks.
Please provide your Penn State access id to the hotphone operator, and let us know what technology classroom you are calling about. If the classroom phone is not working or if there is no answer please let us know immediately at firstname.lastname@example.org.
|Hours:||Monday – Friday, 7 AM – 11:30 PM
Sunday, 3 PM – 11:30 PM
Students are encouraged to consult with lab consultants in the labs or to use Lab Chat. If these services are not available or if your problem persists, staff at the Penn State IT Service Desk will be able to assist. Student groups who have reserved technology classrooms may use the hotline if they encounter problems. Please provide your userid and location to the hotline operator.